A lot of people in my Twitter feed have been complaining about coffee shops that do not allow cream and sugar. The general sentiment is that these coffee shops should give the customer what they want. They see snobbery run rampant. What I see is the out of control “the customer is always right” sentiment. They feel that this coffee shop is wrong for not allowing customers to have cream and sugar even if they have signs saying there is no cream and sugar allowed. I can see why you would be irritated as a customer if you went in not knowing this and they denied you your cream and sugar. I agree that there should be a warning so someone who won’t drink coffee without cream and sugar(heathens) aren’t surprised at the rule. I do not agree that the coffee shops should just give the customer what they want. There are plenty of places to get coffee just the way you want it. No one is keeping you from buying your coffee. They are just saying go somewhere else if you don’t want black coffee. There are restaurants that don’t serve meat. I wouldn’t go in one and demand they serve me a steak. A restaurant has the right to refuse to allow changes to the dishes they serve. They have the right to refuse to burn steak for people who like it that way. The customer has the right to go somewhere where they can get what they want. These coffee people might be snobs, but they shouldn’t just give people what they want because they want it.
I had already been thinking about places and their meaning when I received an email from Fuddruckers telling me that the Annapolis store was closed and if I wanted to stay on the email list I should pick a new location. Normally, an email telling me that a chain restaurant was closed would elicit no more than a shrug from me. This one, however, was different. This Fuddruckers from our place.
I can remember being at the restaurant before we had kids. I’m not sure why we started going in the first place. I know my wife really liked their burgers and it was right across from the mall where she used to shop a lot. I just know we started going pretty early on in our Maryland lives. We continued going after we had kids. For a while, it was a mall/Fuddruckers trip. My wife would shop while I watched the kids play at the mall playground and then we would go get lunch. When the kids got older, they started asking to go, both for the food and the video games. Even after we stopped going to the mall we continued going to Fuddruckers. It became our Sunday thing. We would go to church, the kids would ask to go to Fuddruckers and we would head down for lunch. We were there enough that the staff knew us. We had not been lately. Part of it was my wife changing her diet and not wanting to go out as much. Part of it was the kids getting older and moving away. We got out of the habit and it became a lesser part of our lives. We had commented the last few times we were there that it didn’t seem busy. I don’t know if that’s what did it in or not. It is sad to see such a big part of our family life gone. Had we known this was coming, we would have gone one last time. I guess we need to find a new place.